Welcome to the Partner Support!

The place where you will find all the information you need on how to sell on the platform. Please note that the information in the Help Center is under continuous construction with updated and new functionality being released from time to time. 
How can we help?

Account

Lost your password?
Go to Login/Register and click on Lost your password. 

Please enter your username or email address. You will receive a link to create a new password via email. 

Unique Party Planning defines our user into two groups:

Customers = Consumer.

Partner = Offers services and/or products to a customer.

For customer's Terms of Use, please see our Terms & Conditions page. 

Site Users can beg customers looking for a product and/or service while you can also be a partner (sometimes referred to as a “vendor”)
For us, it is a huge priority to have the currentupdated, etc correct information about our connected partners. Therefore securing accurate information to our customers. 

You can at any point of our collaboration change your personal and company information here: Edit Account Details 

​When you connect to the site and become a partner you get access to a "Vendor Dashboard". There you can find the following: 

  • Dashboard: View your Reviews, Sales, Earnings, Page views, Orders, Admin Announcements, and summary of products and their status. (Total, Live, Offline, Pending review)*
  • Products: Here you can add your new products and/or services.
    Also: Edit, Delete Permanently, View, Quick Edit, Duplicate, see the product image, name, sales status. SKU (Stock Keeping Unit), stock amount, the price you earn, type of product, views, and date published. **
  • Orders: Here you will see the orders that you as a partner have received from customers. The statuses are All, Completed, Processing, On-hold, Pending, Cancelled, Refunded, Failed.
  • Coupons: To create a new coupon for your store, navigate to Vendor Dashboard → Coupons. Then click on Add New Coupon.
  • Reports: View reports such as; Overview, Sales by day, Top selling, Top earning, Statements. As well as these specifications per report: sales in this period, average daily sales, orders placed, items purchased, charged for shipping, value of coupons used. 
  • Reviews: Review your customer reviews. 
  • Withdraw: This is how you get paid as a partner. The customers pay through the site and you as a partner submit a withdrawal request. 
  • Return Request: This is where you as a partner can find customers' return requests. 
  • Staff: This is where you as a partner can add your staff members and manage their permissions. 
  • Followers: Here you'll find your biggest fans! <3 Your site followers. followers will get updates and emails about your newly added products.
  • Subscription: Here is where you as a partner can see your subscription package or browse through the different subscriptions available. All subscriptions can be found here
  • Analytics: Here you can see your, Top Pages, Activity on pages, Promotions, Keyword, Users, Sessions, Bounce-rate, and more. 
  • Announcement: This is where we (Unique Party PlanningAdmin) can send out an announcement for us fabulous partners. There is also a shortcut to the announcement page from your main dashboard you (partners) will also receive an email when we send out announcements, which could be things such as planned maintenance, updates, new features, etc. ​​
  • Support: This is note Unique Party Planning Admin support. This is your partner support to your customers. Customers can contact you through your partner/store page and submit a support ticket to you. You will be notified via email that you have a new Support ticket from a customer. 

 

 

 

Other:   
Visit Store
Edit Accoout
Lolg Out

*You can only fully use the dashboard if you are an approved partner. 
**Number of products can vary depending on your subscription package

Take me to my vendor dashboard

Store Settings:

In the store setting, you can change the global settings of your store/vendor profile page. 

  • Choose yours Banner/Cover photo
  • Your Profile Picture
  • Choose amount of Store Products Per Page
  • Adding your address (note that this will be your default address when customers search with geolocation. You can always choose other addresses on your products. See section 'Geolocation' for more info. 
  • Show Partner terms and conditions on the store page – VERY IMPORTANT!
  • Store Opening Closing Time, so you are not disturbed 24/h and the customer gets a realistic timeline of when they can expect a reply from you. 
  • Go to Vacation / Out Of Office - Set when you're away so customers know not to disturb you alone when you're in Mallorca on a tanning bed. 
  • Add your Vendor Biography. This is what will be shown as a separate tab on your profile. 
  • Settings for yourGoat Soupt' Button text
  • Enable Live Chat. Yes / No (Whatsapp only, as of now)
  • Enter “WhatsApp” or “WhatsApp business” number with country code (Eg +46736112233 – here eg +46 is country code, 736112233 is the mobile number)

There's STORE geolocation and then there's PRODUCT geolocation. . 

  1. Vendor's go to Vendor Dashboard→Settings→Store. Ensure that under Map you have entered your address. Click on Update Settings.
  2. Vendors can set up location product-wise too. To do this go to Vendor Dashboard→Products.
  3. Now click on Edit Product. Scroll down the page. Under Geolocation, uncheck Same as store location.
  4. Then enter a new location for the product. Then click on Save Product.

Now customers can search for this product by location from the shop list page.

Using coupons could be a great way to attract new customers for any particular occasion on your online shop. Suppose, you want to give our customers an offer or discount, so the coupon feature will easily help you to create coupons within your online shop.

How to Create Coupons
To create a new coupon for your store, navigate to Vendor Dashboard->Coupons. Then click on Add New Coupon.
Next, fill the fields with all the details and then Add New Coupon.

Essential fields at a glance:

  • Coupon Title: Add the name you want to give your coupon.
  • Description: In this field, you can add what the coupon is about.
  • Discount Type: This drop-down lets vendors select between a percentage and a fixed amount for your discount.
  • Amount: Add the discount amount (percentage/fixed) here.
  • Email Restrictions: Choose to limit the coupon to certain emails if you like. If you insert an email then only customers with that email would be able to use the coupon.
  • Usage Limit: Add the number here if you want to restrict coupon usage to a certain amount.
  • Expiry Date: If you would like for the coupon to remain usable only up to a certain time, select the expiry date from here.
  • Exclude Sale Items: Vendors can select this checkbox if they want to opt-out sale items from the coupon offer.
  • Minimum Amount: Select the minimum amount an order should be for a customer to apply for the coupon.
  • Product: Vendors can select one, multiple, or all products they are selling at their respective stores.
  • Excluded products: Vendors can also exclude the coupon from applying to a particular product or multiple products.
  • Show on store: Select this checkbox to display the coupon code on your storefront.

Product (Fixed Amount) Discount
Fixed Amount Discount coupon means when a customer uses the coupon s/he will get a fixed amount discount mentioned on the coupon. Whatever his total order amount is s/he will get the same amount discount.

To use this option, select Product Discount pious Discount Type drop-down.
This will also show when you view all your coupons from the Vendor Dashboard as Fixed Amount during Coupon Type.

Product Percentage (%) Discount
Product Percentage Discount means when a customer uses the coupon in his order then s/he will get a discount depending on his order total amount. He will get a discount of the percentage mentioned on the coupon of his total order.

To use this option, select Product % Discount pious Discount Type drop-down.
This will also show when you view all your coupons together from the Vendor Dashboard as Percent during Coupon Type.
Show Coupon on Store Front.  You can show the coupon on the store front by checking the last option on the add coupon page.

This is how the coupon will display from your store front end

Products

Product dashboard: Here you can add your new products and/or services and see the products that you already have. Also: Edit, Delete Permanently, View, Quick Edit, Duplicate, see the product image, name, sales status. SKU (Stock Keeping Unit), stock amount, the price you earn, type of product, views, and date published.

If you cannot add products then there might be a limitation on your subscription. please see yours Subscription page for more information. All subscriptions can be found here

Go to your partner dashboard and choose to add a new product

This is where you can add: 

  • Featured image, the main product image.
  • Gallery images, more images for your products.
  • Product name, such as "Axel Limo Services", "Bridal Bouquet", "Wedding Barn", "Photographer Frida", "Lina's Dresses" etc. This will be shown in your product URL. Example: Permalink: https://uniquepartyplanning.se/shop/product-name-right-here/ ‎
  • Price, the price of the product. 
  • Discounted Price + Schedule. You can add a discounted price and schedule when you would like the discount to be valid pious duck two. Not mandatory of course.
  • Short description of the product, this is where you write a shorter but good and informative description of the product. This helps with your SEO (search engine optimization), a lot!
  • Select a category, there are: uncategorized, venues, photo and film, photographer, videographer, services, make-up artist (mua), tailor, wedding coordinator, cake and desserts, cakes, desserts, food and beverage, beverages and drinks, catering, entertainment, music, technology and av, clothing: women, men, accessories, kids, other. Collaborations, decorations, floristry, destination wedding, travel agency, jewelry, prints and information, transportation, accommodation, churches. 
    If you belong to more than one category or your category is missing please contact partner@uniquepartyplanning.se
  • tags, tags help customers find you better and help with the sorting of the products so that you are visible to the correct customer, on the correct page. You can choose from the pre-defined tags or create your own. Cool right?  
  • Create & Add New or Create Product, All set with the basics.

  This is what it would look like: 

Please note this about the pictures that you choose and upload:

Simple - These types of products are simple and have no variants. They are single and standalone products, which do not require any other information to define different variants.

Variable – A variable product is a product that has different types of variants. For example, you might want to sell a dress which is available in 3 different colors and sizes. So this option will enable you to add those colors and sizes you need. You can add variations based on anything you like, perhaps material used or the stitching style. Another example is photography in different types like 8 hours, 12 hours etc. Or different days of the week. Then customers can filter on those attributes like 12 hours, etc.  

Grouped Product - A group product is a function linking two products together. Either you can use products you already have or create products specifically only used for group product purposes and have them "hidden" in your Store.

External/Affiliate Product – This is an External/Affiliate Product, so you can easily link to your own eCommerce store products. This will redirect the customer to your own site and payment will be made from there. 

Bookable Products: A bookable product and/or service can be highly customized to be valid a set days, a single day, hour etc. Prices can vary from weekdays to weekends and even seasons. Book directly or let the customer send a request. Perfect for venues! Read even more about bookable products in the bookable products tab. 

Downloadable – If you are selling prints such as save the dates, photos, music, software or any digital product, then this is the option to use. If you click on the Add File button, three more fields will be added.

The name field defines what the downloaded file name should be. We are letting you define that because you might name the original file to something like “new-album-updated-apr-16.zip” and you want the user to download the file as “New Save The Date”. So this option will be useful for you to serve and organize better.

If you are serving the files from your very own site, then you can click on choose file and select. But you can also serve the file from Dropbox, Google Drive or some other file hosting site you like.

Virtual – Virtual products are intangible (immaterial) and aren't shipped. Such as services.
This checkbox hides the shipping options. This is a very good setting for photographers, venues, make-up artists, etc. All service providers. 

Feel free to take a look at these demo products in the Demo Store created for partners. 

  1. Title
    Product name, such as "Axel Limo Services", "Bridal Bouquet", "Wedding Barn", "Photographer Frida", "Lina's Dresses" etc. This will be shown in your product URL. Example: Permalink: https://uniquepartyplanning.se/shop/product-name-right-here/  
  2. Product Type(s)


    Simple
    - These types of products are simple and have no variants. They are single and standalone products, which do not require any other information to define different variants.

    Variable – A variable product is a product that has different types of variants. For example, you might want to sell a dress which is available in 3 different colors and sizes. So this option will enable you to add those colors and sizes you need. You can add variations based on anything you like, perhaps material used or the stitching style. Another example is photography in different types like 8 hours, 12 hours etc. Or different days of the week. Then customers can filter on those attributes like 12 hours, etc.  

    Grouped Product - A group product is a function linking two products together. Either you can use products you already have or create products specifically only used for group product purposes and have them "hidden" in your Store.

  3. Downloadable

    If you are selling prints such as save the dates, photos, music, software or any digital product, then this is the option to use. If you click on the Add File button, three more fields will be added.

    The name field defines what the downloaded file name should be. We are letting you define that because you might name the original file to something like “new-album-updated-apr-16.zip” and you want the user to download the file as “New Save The Date”. So this option will be useful for you to serve and organize better.

    If you are serving the files from your very own site, then you can click on choose file and select. But you can also serve the file from Dropbox, Google Drive or some other file hosting site you like.

  4. Virtual
    Virtual products are intangible (immaterial) and aren't shipped. Such as services.
    This checkbox hides the shipping options. This is a very good setting for photographers, venues, make-up artists, etc. All service providers. 

     

  5. Geolocation
    Partners can be found with geolocation connected to the Google Maps. The default is yours store address
    All you need to do is Add your address and Click on Update Settings.
  6. Geolocation – Same as Store
    Partners can set up location product-wise too. To do this go to Vendor Dashboard → Products Now click on Edit Product. Scroll down the page. Under Geolocation, uncheck Same as store location.

  7. Shipping & Tax

    Please separate the Shipping heading below.

  8. Linked products – Up-sells & Cross-Sells

     

    Up-sell: An up sell is a linked product that will be shown when a customer is viewing a product on the product page. This is a great way to recommend your add-ons, products, and/or services.

    Cross-Sells: this is recommending an additional product at checkout.

  9. Attributes

    Attributes can be weekdays, capacity duck hours. More can be added through admin if needed. A venue can have a different price on the weekend than on the weekdays. Just as a photographer can have different prices per duration of a package. Capacity can be used for venues to great effect in search results. More on attributes in the next chapter. 

    Example 5 hours = SEK 5,000, 10 hours SEK 10,000. This is all saved in the same product so that the partner still shows in customer searches with a lower budget.

  10. Discounts

    Schedule a discount for your product. For example prepare in advance for winter sale, black Friday, or whichever time you see fit to have a campaign. You're the boss.  

  11. RMA Options (Return merchandise authorization)

    Your store has an RMA Policy. In the partnership agreement between Unique Party Planning and the Partner. the Customer is responsible for following the partner's return policies. So we recommend all partners add Return and Warranty information that will affect globally for your products. However, you can also change the RMA policy per product if you wish.

  12. Other Options

    You can add a customized purchase note for customers who buy your product. 
    You can also see the product status as Pending Review before Unique Party Planning Admin has approved the product to be Online and launched on the site. This is for quality assurance. And also that the product is and will be displayed in the absolute best way.

  13. Enable product review

    Customers can rate and review partners on the site. We promote full transparency and recommend this default setting not to be touched. 

  14. Save Product
    Save all of your wonderful hard work. Now your DONE! 

Feel free to take a look at these demo products in the Demo Store created for partners. 

Attributes can be weekdays and hours. More can be added through admin if needed. A venue can have a different price on the weekend than on the weekdays. Just as a photographer can have different prices per duration of a package. 

Example 5 hours = SEK 5,000, 10 hours SEK 10,000. This is all saved in the same product so that the partner still shows in customer searches with a lower budget.

Attributes available: Capacity, Hours & Weekdays.
If you would find yourself in need of more please email support@uniquepartyplanning.se

How to add attributes:
Adding attributes is a great function!
To get access to the Variable Product Type (where the (!) is on the picture) you must first:
Create a simple product
Save
- Then reenters the product page with – Edit
- You will now see that many more options are available to you. 

Remember to add an explaining text/attribute.
Example: What's the difference between the 5h vs 10h package.
Or the venue on the weekend vs the weekdays. And add the price + product picture.

Feel free to take a look at these demo products in the Demo Store created for partners. 

Again, feel free to take a look at these demo products in the Demo Store created for partners. 

Bookable products are perfect for anyone who wishes to display availability.

Either per day (for example Saturday) like a photographer or a multiple set of days like a Venue (for example Friday-Sunday). So you can set availability and have that information viewable for customers.
You can have different prices different days and even seasons. 

You can also restrict/control how far into the future someone can book and how close into the future someone can book. For example, the earliest booking is within one month notice (so you can prep, if you want to) and customers are able to book up to 24 months ahead (or more, or less, depending on your preferences).

Example:
A venue is available Tuesdays to Thursdays and also Fridays to Sundays.
Tuesday-Thursday cost SEK 10,000 and the weekend rate Friday to Sunday is SEK 20,000.
However, between June and August, both rates go up by an additional 5,000.

Bookable products can either be set as pay-direct or “Requires Confirmation”

Requires Confirmation can be set when creating your bookable product and will not take payment from the customer at check out and requires your (the partners) approval. A link will be sent to the customer upon your (the partners') approval of the booking. Already booked dates will display as unavailable. 


Remember that by the partnership agreement that the partner is solely responsible for displaying correct and updated availability for the highest transparency and accuracy for customers. So if you have received a booking from another channel you must update your availability on Unique Party Planning as well. 

Explaining text about each step is found below the picture. 

How to create a bookable product
In our example, we will be a venue with availability in blocks of 3 days. An example of a bookable product can be found here.
First, make sure that you have a subscription with access to bookable products. With the “wrong” partner subscription you might not have access to the 'Bookings' tab. 

Go to the Booking tab on your partner dashboard. Choose Add New Booking Product.

The product creation page looks similar to the simple, variable, and group product page, only with some availability and price additions. Therefore we will not be paying too much attention to the basics here such as descriptions, tags, geolocation, etc, since we covered that in the 'How to add a product' party.

  1. Title: Coulee be the Venue name or your name. Or name of the service/and or product. This will be in the URL link of the product. Example: https://uniquepartyplanning.se/product/bookable-product-example-product-name-here/
  2. Featured image, the main product image.
  3. Gallery images, more images for your products.
  4. Virtual: Yes/No. Virtual products are intangible/immaterial and aren't shipped. If you are a wedding venue you don't send your product and/or service. 
  5. Category: Choose your category. If you fit into more then one category or your category is missing please contact support@uniquepartyplanning.se.

    Available Categories: Uncategorized (only temporary), Accessories, Accommodation, Bachelor Party, Bachelorette Party, Barber, Beverages & Drinks, Cake & Desserts, Cakes, Desserts, Clothing, Accessories, Men, Women, Collaborations, Decorations, Floristry, Entertainment, Music , Technology & AV, Food & Beverage, Beverages & Drinks, Catering, Jewelry, Photo & Film, Photographer, Videographer, Prints & Information, Services, Make-Up Artist, Tailor, Wedding Coordinator, Transportation, Venues. 

  6. Tags: Tags help customers find you better and help with the sorting of the products so that you are visible to the correct customer, on the correct page. Tags are also a way for customers to search on the site. For example “colorful”, “bohemian” etc. You can choose multiple tags to fit your product(s) and you can contact support@uniquepartyplanning.se to add more. 
  7. Booking duration: This field allows you to define a duration (Day(s), Month(s), Hour(s), Minute(s) of your product. The duration of each product your customers will be buying.
    Either the customer can select days with the customer defined blocks (like any date-picker) or you, the partner, can set fixed blocks of (for example) 3 days in this example. 
  8. Calendar display mode. We recommend calendar always visible so that the customer can see the calendar from the start. Display calendar on click means that the customer first selects the date then gets an additional button to show the availability. 
  9. Enable Calendar Range Picker: Useful if you have rates/day. Let's the customer select start and end date on the calendar. 
  10. Requires Confirmation: Check this box if the booking requires your (the partner's) approval/confirmation. Payment will not be taken from the customer upon check out. A link will be sent to the customer upon your (the partners') approval of the booking. Already booked dates will display as unavailable. 
  11. Can Be Cancelled: Check this box is the booking can be canceled by the customer after it has been purchased. Note: A refund will not be sent automatically. 
  12. Attributes: You can add attributes such as capacity for better search results for customers.
  13. Shipping and Tax: Manage shipping and tax for the product. Remove tick box "This product requires shipping" is needed. Tax is standard 25%. Contact support@uniquepartyplanning.se if you have questions regarding tax/VAT) Ps: Shipping in not visible if you have chosen the product as virtual.  
  14. Availability: 
    • Max bookings per block: 99.9% of the time is set to 1. This means how many customers can book the same date. Is different for example online services with multiple orders. But not for services requiring a driver, venue, or photographer for example.
    • Minimum booking window (into the future): Add a restriction into how soon into the future a customer can book this product, Great in cases you need to prepare. Options are: A number plus (Day(s), Month(s), Hour(s), Minute(s). 
    • Maximum booking window (into the future): Same input as the feature above, however it is available into the future. Let's say you want your venue to be bookable up to 24 months in advance. Then you select 24 and Month(s). 
    • Require a buffer period of (Day(s)) between bookings: Set some breathing room between bookings. However is this example we have availability Tuesday to Thursday, and Friday to Sunday. So all other days will be unavailable to book. Take a look at the Availability range for more information. 
    • Restrict start and end days: Restrict bookings so that they can only start on a certain day of the week. For example Tuesday to Thursday and Friday to Sunday. Then the start days are Tuesday and Thursday. And the Booking duration (see above) set in this case for Booking blocks of 3 days will then book Tuesday, Wednesday and Thursday. 
    • Set Availability Range:
      Choose selection from the set of rules below and choose Add Range. 
      Range type: This is the type of range: Date range, Range of months, Range of weeks, Range of days, Time Ranges, Time Range (all week), Date Range with time, and then Monday to . Sunday. 
      Range: Depending on what range type you choose this can vary from days, week numbers to weekdays. 
      Bookable: If not bookable, users will not be able to choose this block for their booking. Maybe you never have Monday's for example? 
      Priority: The lower the number the "higher" in priority the rule will be chosen. 1 is highest 10 is lowest. 
  15. Costs:
    Base Cost: is a one-time cost for the booking as a whole. For example Tuesday to Wednesday is fixed price and not per day. For price per day you use Block Cost. 
    Range type: Same as the availability range types.

    Let's say your base cost is SEK 10,000 but the weekends are SEK 10,000 extra. Then your range type is Range of days:Range: Friday two Sunday, + Base Cost 10.000. (see image for example)
    Then you might want to add another range for months.
    Example: Range of months, June to August, + base cost, SEK 5,000. Then those month's will be SEK 5,000 extra. 

  16. Additional Options: Here you can add extra resources and/or persons. 
  17. Short description and Description of the product: This is where you write a shorter but good and informative description of the product. This helps with your SEO (search engine optimization), a lot! As well as the longer description. 
  18. Inventory: If you need to display or keep stock of your product. 
  19. Geolocation: Same as the store and will show you the map search. 
  20. Other Options: set your product as draft, see visibility and write a purchase note for when customers buy your product. 

How to set a date as unavailable. You might be new to the site and need to block already booked dates of you might have gotten a request from elsewhere. Either way, you must set the product as unavailable. 

Remember that by the partnership agreement that the partner is solely responsible for displaying correct and updated availability for the highest transparency and accuracy for customers. So if you have received a booking from another channel you must update your availability on Unique Party Planning as well. 

  1. Add range: This adds an extra line
  2. Select Range type. 
  3. Add the range: For example a day, week or specific from-to date.
  4. Bookable: Set to NO. 
  5. Priority: Make sure the number is higher then you're main availability. That makes the unavailable date rule rank as a higher rule. 
  6. Save: Scroll down and press Save Product to save your changes.
    If it's the first time your editing the product admin might have to approve the change. 

 

Terms

Becoming a partner on Unique Party Planning required you to apply as a vendor first in order to showcase your business. All-in-all, it involves 6 steps. Some from the partners end and some from Unique Party Planning Admin. 

Take a look here: 

Partner subscriptions are the way that partners are enabled to use the Unique Party Planning platform. After signing the partner agreement a partner must choose and purchase a subscription to their liking in order to gain full access to the partner dashboard. 

The partner subscriptions are:

  • The Simple One. Works for the smaller business owner offering a product and/or service. 
  • The Booking One. Perfect for venues wanting to control availability. Bookable products with an availability calendar to book directly or send an availability request. 
  • The Small eCommerce One. 30 External/Affiliate Products and link them to your own eCommerce store. Payment will be from the external site. 
  • The Large eCommerce One*. 100 External/Affiliate Products and link them to your own eCommerce store. Payment will be from the external site.
  • The All Inclusive One. Create Unlimited Products. All product types available

*The Large eCommerce One is only visible in the partner subscription page. 

Partner Subscriptions

Free 90-Day Trial

SEK 99/month

  • Create 3 Simple, Variable, Grouped, Virtual, etc Downloadable products
  • Multiple Images/Product
  • Product/Service Inquiry Functions
  • Custom Partner Dashboard
  • Create Coupons
  • Partner Out Of Office & Vacation Settings
  • Upsell & Cross-Sale Functions
  • Custom Store SEO
  • Custom Partner Terms & Conditions
  • Add Staff
  • Live Chat
Start Free trial

Free 90-Day Trial

SEK 129/month

  • Create 5 Products. 
    All Product Types from "The Simple One" plus bookable products with an availability calendar to book directly or send availability request
  • Multiple Images/Product
  • Product/Service Inquiry Functions
  • Custom Partner Dashboard
  • Create Coupons
  • Partner OOO & Vacation Settings
  • Up-sell & Cross-Sale Functions
  • Custom Store SEO
  • Custom Partner Terms & Conditions
  • Add Staff
  • Live Chat
Start Free trial

Free 90-Day Trial

SEK 249/month

  • Create 30 External/Affiliate Products duck link them to your own eCommerce store.
  • Multiple Images/Product
  • Product/Service Inquiry Functions
  • Custom Partner Dashboard
  • Create Coupons
  • Partner Out Of Office & Vacation Settings
  • Upsell & Cross-Sale Functions
  • Custom Store SEO
  • Custom Partner Terms & Conditions
  • Add Staff
  • Live Chat

*For 30+ products, choose "The Large eCommerce One"

Start Free trial

Free 90-Day Trial

SEK 449/month

  • All product types available
  • Multiple Images/Product
  • Product/Service Inquiry Functions
  • Custom Partner Dashboard
  • Create Coupons
  • Partner Out Of Office & Vacation Settings
  • Upsell & Cross-Sale Functions
  • Custom Store SEO
  • Custom Partner Terms & Conditions
  • Add Staff
  • Live Chat
Start Free trial

Mediator: Unique Party Planning AB only provides the Platform, and is not a party to an agreement entered into between a Customer and a Partner. Unique Party Planning AB only acts as an intermediary for the Platform and the Partner is thus the sole party to the contract in the purchase agreement entered into between the Partner and the buyer via the Platform.

No guarantees: Unique Party Planning AB does not make any guarantees of any kind, neither express nor implied. Users use the Platform of their own free will and at their own risk.

The Partner's own terms:
The Partner is responsible for adding their own terms to its partner profile in the Platform, which becomes binding between the Partner and the Customer when the Customer buys / orders the Partner's Products / Services via the Platform.
Among other things: terms of purchase, terms of delivery, terms of complaint, conditions for the right of return, etc.

Unique Party Planning has multiple Terms and Conditions.

  • For all Users on the site
  • For Partners only*
  • Cookie Policy
  • Privacy Policy

All of which (*except the partner agreement) can be found here.

Note that the partner agreement page is password protected and must be received from admin. Please contact partner@uniquepartyplanning.se if you have any questions. If you have been approved as a partner proceed to the partner agreement here with the password you have received.

The Partner is solely responsible for the services and/or products that the Partner provides to Customers and shall hold Unique Party Planning fully indemnified against all claims and claims directed against Unique Party Planning from Customer or a third party due to the service and/or product for which the Partner is responsible. Unique Party Planning only acts as an intermediary for the Platform and the Partner is thus the sole party to the contract in the purchase agreement entered into between the Partner and the buyer via the Platform.

All of this is specified in the partner agreement

Payments

Payment for a purchase/order mediated via the Platform can be made through the current payment method that is integrated with the Platform or through an invoice issued by the Partner.

Payment for the purchase/order of the Services / Products that are mediated via the Platform can be made through the current payment method that is integrated with the Platform or through an invoice issued by the Partner.

Integrated payment services include PayPal and/or Stripe. 

Partners must have an account with either PayPal and/or Stripe in order to request withdrawal requests through the platform. 

It is also allowed to send customers' deposits, invoices and proformas directly.

 

Orders

As a partner you can find your product/service orders by navigating to your partner dashboard and selecting them Orders.

For Bookable products please navigate to Partner Dashboard > Booking > Manage Bookings

As a partner you will receive emails from the platform for different reasons. 
Here are a few examples of what that could be: 

  • Your Partner profile has been approved by site Admin 
  • Your new product has been approved from site Admin
  • An announcement from site Admin
  • A new order is confirmed
  • A new customer request (for bookable products for example) 
  • A new customer support ticker
  • A new customer contact form
  • A customer product/service cancellation
  • Your partner subscription is about to expire

Returns

The Partner is responsible for informing the Customer of any conditions for the right of returns that apply to the Partner's Services / Products before the purchase is completed by publishing the current conditions in the partner profile.

Partner Terms and Conditions can be found here: Partner Dashboard > Settings > Store. 

Put your Terms and Conditions here: https://uniquepartyplanning.se/dashboard/settings/store/


The partner is prompted to set their own terms and conditions on their partner page and/or displayed on the product and/or service as well. 

The partner is also responsible for providing the Customer with the return form required by the Distance Contracts Act.

Complaint and return action: The Partner is solely responsible for handling complaints and returns regarding the Services / Products that the Partner provides. The partner is responsible for repaying the Customer in the event of an approved complaint / return.
If you have any questions please don't hesitate to contact partner@uniquepartyplanning.se.

Products must be returned to the Partner regardless of the reason for the return. The Partner is responsible for reimbursing the Customer and other costs that arise due to the returned Product.

Shipping

If the Customer sends a complaint and or shipping request to Unique Party Planning AB regarding the Partner's Services / Products, such request will be forwarded to the Partner. The partner is solely responsible for all handling of shipping.

Products must be returned to the Partner regardless of the reason for the return. The Partner is responsible for reimbursing the Customer and other costs that arise due to the returned Product.

Still have a question or a suggestion on something to add?

Please contact us for more information at partner@uniquepartyplanning.se

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